Our Terms & Conditions

All bookings are subject to availability and will only be considered confirmed once the required payment has been received and a written confirmation has been issued by our team.

Customers are advised to carefully review all booking details upon receiving their confirmation and notify us immediately of any discrepancies.

Customers are responsible for providing all required travel documents, including valid passports, visas, identification cards, photographs, and any supporting documentation requested by airlines, embassies, or immigration authorities.

Failure to provide the necessary documents may result in delays, denied boarding, or cancellation of travel.

It is the customer's responsibility to ensure that their passport meets the validity requirements of the destination country.

Many countries require passports to remain valid for at least six months beyond the intended date of travel.

We recommend verifying passport validity well before your departure date.

Visa requirements vary depending on your nationality and destination. While we may assist with the visa application process, the final decision rests solely with the relevant embassy or consulate.

We cannot guarantee visa approval and are not liable for delays, refusals, or any losses arising from visa-related decisions.

Customers are responsible for ensuring the accuracy of all personal information provided during the booking process.

They must comply with the laws, immigration regulations, customs requirements, and airline policies of all countries included in their travel itinerary.

Any costs resulting from incorrect information or non-compliance shall be the responsibility of the customer.

We strongly recommend that all customers obtain comprehensive travel insurance prior to departure.

Travel insurance can provide valuable protection against unforeseen circumstances, including trip cancellations, medical emergencies, lost baggage, travel delays, and other unexpected events.

Travel itineraries may be subject to changes due to airline schedules, weather conditions, operational requirements, government regulations, or other circumstances beyond our control.

We will make every reasonable effort to inform customers promptly of any significant changes and provide suitable alternatives whenever possible.

Customers are responsible for arriving at the airport or departure point within the check-in time specified by the airline or service provider.

Failure to meet check-in deadlines may result in denied boarding, ticket cancellation, or additional charges, for which we cannot be held responsible.

All flights are subject to the terms, conditions, baggage allowances, cancellation policies, and operational procedures of the respective airline.

Customers are encouraged to familiarize themselves with the applicable airline policies before travel, as these may differ between carriers and may change without prior notice.

These conditions will be clearly communicated at the time of booking whenever applicable.

Once a refund request has been approved, we will initiate the refund process as soon as possible.

Refund processing times may vary depending on the payment method, banking procedures, airlines, hotels, or other third-party service providers.

Customers will be kept informed regarding the status of their refund whenever possible.

Refunds made through bank transfer will only be processed to the original bank account used for payment unless otherwise agreed in writing.

Customers may be required to provide accurate banking information to avoid delays.

Any bank charges or transaction fees imposed by financial institutions may be deducted from the refunded amount where applicable.

If you have any questions about these Terms & Conditions, please contact us.